Employees can identify their strengths and explore how to build on those strengths through performance discussions with their managers. For example, the manager has noticed that an employee demonstrates talent in writing, so he or she may put the employee in charge of handbook writing. Employees can also be made aware of their skill or knowledge deficiencies and receive guidance about personal learning, growth, and development. For example, when the manager says, “Mike, I am concerned about the way you communicate with our customers,” he should always explain to Mike how he could handle the situation more effectively.
