The orientation process should be designed to make the new employee comfortable and capable in their new position. In addition to ensuring that training and tools are available for them to be successful in their new position, it’s important for the new hire to feel comfortable with his co-workers and supervisors and with the agency culture.
Onboarding a new employee begins well before the employee’s first day on the job. Manage expectations with regular communication with the new hire prior to the start date. It will ensure that both parties understand the conditions of employment and will make everyone more comfortable on the first day and moving forward.